Frequently Asked Questions
Have Questions?
Before you go on a trip, there are a few things you need to prepare. Make sure you meet the requirements for travel: get a visa, vaccine proof of yellow fever if applicable and check your travel insurance details. Have your passport and airline tickets in your wallet or bag so that you can access them easily when going through security. It’s also important to take note of what passport requirements apply before you travel, as well as if any vaccinations are required to enter certain countries or regions.
Super One Tours provides exclusive travel packages, carefully planned and customized to suit your needs. The itinerary is based on your preferences of sightseeing and entertainment. The following are the services they offered:
- Hotel Reservations – This is a simple but powerful tool for making your hotel reservations fast, safe and secure. Whether you are planning for a vacation or a business trip and simply want to book the best hotel in your location of choice, then this is the perfect solution for you!
- Car Rentals – We offer a wide range of quality rental cars to meet your budget and needs. Car rental is a service in which an organization rents cars to its customers on short- or long-term contracts. Our travel agency has experience arranging car rentals for our clients. We can assist you in any aspect of your trip including transportation to and from the airport, purchasing insurance, and with finding a vehicle that is right for you.
- Transportation – We offer transportation from your hotel to the airport, cruise ports and other destinations. We have several vehicles that can accommodate traveling parties of all sizes. Our drivers are professional and courteous, knowledgeable about the area and can provide suggestions for your trip. We do not charge extra for children or infants to ride with their parents.
- Vacation Packages – We offer vacation packages to fulfill the desires of our customers. We bring you the best travel destinations that are famous for their scenic beauty. We can give you a complete travel package where everything, from flights to accommodation, will be arranged by us.
- Cruise Packages – Our company is a tour agency offering the best cruise vacation packages. Our team of travel agents will do everything to make your trip memorable and perfect for you.
- International Flights – Super One Tour international flights services offer the most popular destinations for our clients. Our expertise and professionalism ensures that all short-haul, long-haul and intercontinental flights are operated on time with utmost safety.
- Domestics Flights – Super One Tour offers the cheapest flight. Our aim is to provide clients with faster and better service, at low costs. We offer different discounts according to your needs, so please don’t hesitate to contact us if you need any further information on our company.
- Travel Protection Insurance – This makes travel more convenient and worry-free. Get the right cover when you’re traveling around the world with a reliable and affordable travel insurance policy from us.
We believe that protection is a reasonable investment, so we don’t recommend you take a trip without Travel Insurance. This can help our travelers protect from unforeseen circumstances that can occur while you’re traveling. It covers your trip costs and cares for you in case of emergencies like a sudden trip cancellation, injury or illness on the road.
We are excited to help you book your next amazing vacation. When you visit our website at inquiries@superonetours.com, feel free to call us or send an email with any questions you may have! At Super one tours, we want to make booking your travel plans as easy as possible. That’s why we offer our customers the convenience of booking online through our website, or by phone.
To make sure your departure preferences are still valid and that we have availability, we’ll need to check with our partner travel company. We do our best to let you know within two minutes by email. Check your spam/junk mail folders in case this email ended up there by mistake.
We will always send you a confirmation email when you make a booking. If you don’t receive one, check the emails on your phone’s inbox and spam folders in case it accidentally got filtered out. You can also confirm your booking by searching your name and date of travel in our client system to see if your booking is there.
We understand that your travel plans are important to you and may need to be canceled for many reasons, including an emergency. Please contact us immediately and provide your full name, address and phone number, we’ll do everything possible to help you with a swift refund or change.
If your flight is canceled, it will typically notify you of the cancellation by text or email. You can get these notifications by setting up a flight notification for your cell phone number or email address on airlines’ websites, or visiting this page to add your email address and other important information we use to get in touch with you. Each flight’s status is updated in real-time to reflect delays, cancellations and diversions.
If your flight is canceled or delayed , you’re entitled with travel assistance, rebooking and refund requests. There are also other remedies available depending on the length of the delay and whether you were denied boarding. In some circumstances, such as sickness or bad weather, you may be able to get a seat on another airline. If this isn’t possible, we’ll try to find a hotel near your destination and pay for meals and transportation to the hotel.
The best time to contact us is as soon as you can. In most cases, it’s helpful to contact us even before booking your first trip. A good plan will help you avoid paying for services you don’t want or need, which can save your time and money as well. It can help you plan your trip, assign prices based on your needs and give you the best deal possible.
Great Deals, Cheap Prices, Big Savings!
Our main goal is to provide high quality services at reasonable prices and make traveling with us the best experience you have had so far! Super One Tour is dedicated to customers’ satisfaction, convenience and security.
From creating itineraries, customizing packages and booking hotels and transportation, we are here for all your travel needs. We are a team of skilled, friendly and experienced professionals who know the world’s destinations.
